Printer Error Codes

Here you’ll find a list of the most common printer errors and quick fix solutions. There are a few simple steps that you have to follow to troubleshoot the error codes.

Canon printer error codes

Error code Cause
E02Printer is out of paper
E03The cover is open
E04Ink cartridge is not installed properly
E05Ink cartridge cannot be recognized
E08Ink absorber is almost full
E09Protective material or tape may still be attached to ink cartridge holder
E11Cannot perform printing with current print settings
E12Specified data cannot be printed
E13The ink may have run out
E14Ink cartridge cannot be recognized
E15Ink cartridge cannot be recognized
E16The ink has run out
E23IP address and subnet mask are conflicting
E31Failed in wireless setup
E33Cannot connect because multiple wireless routers are connecting to the printer
E34Easy wireless connect has failed
E36Easy wireless connect has failed
E37Failed in wireless setup
E38Cannot connect to a wireless router
E39Network error has occurred
E45Cannot connect to network
E46Cannot connect to Internet
E47Cannot connect to server
E48Cannot connect to server
E49Failed in connecting to Internet because network connection is being prepared
E50Failed in acquiring contents
E51Cannot connect to server
E52Failed in registering the printer to Google Cloud Print due to timeout
E53Only information registered to the printer is deleted because of failing to connect Google Cloud Print
E54Only information registered to the printer is deleted because of failing to connect IJ Cloud Printing Center
E55The printer is already registered to IJ Cloud Printing Center
E56The online service is not available in your region
E57Scanning print head alignment sheet failed
E58Trying to start copying before you register the paper size
E59Paper settings for printing do not match paper information set on printer
E61Scanning original has failed
E62Unexpected error occurred while scanning is in progress
E63Reached the upper limit of pages which can be saved
E64Scanning original has failed
E65Saving scanned data failed because the printer's memory is full

Brother printer error codes

Error code Cause Solution
30
10There is a problem on the duplex unitPlease contact Brother Customer Service
11There is a problem on the duplex unitPlease contact Brother Customer Service
12There is a problem on the duplex unitPlease contact Brother Customer Service
1AThere is a problem on the duplex unitPlease contact Brother Customer Service
1DThere is a problem on the duplex unitPlease contact Brother Customer Service
31Printer does not work due to a paper jamClear the paper jam
32Printer does not work due to a paper jamClear the paper jam
33Printer does not work due to a paper jamClear the paper jam
34Printer does not work due to a paper jamClear the paper jam
35Printer does not work due to a paper jamClear the paper jam
36Printer does not work due to a paper jamClear the paper jam
37Printer does not work due to a paper jamClear the paper jam
38Printer does not work due to a paper jamClear the paper jam
39Printer does not work due to a paper jamClear the paper jam
3CPrinter does not work due to a paper jamClear the paper jam
3EPrinter does not work due to a paper jamClear the paper jam
3FPrinter does not work due to a paper jamClear the paper jam
40The internal temperature is too highUnplug printer from the AC outlet and if possible cool the room where the printer is located.
42The internal temperature is too highUnplug printer from the AC outlet and if possible cool the room where the printer is located.
43The internal temperature is too highUnplug printer from the AC outlet and if possible cool the room where the printer is located.
44The internal temperature is too highUnplug printer from the AC outlet and if possible cool the room where the printer is located.
46The ink absorber pad is full and needs replacingPlease contact Brother Customer Service
50The printer does not work due to a paper jam or some sensor problemClear the paper jam
51The printer does not work due to a paper jam or some sensor problemClear the paper jam
52The printer does not work due to a paper jam or some sensor problemClear the paper jam
57The printer does not work due to a paper jam or some sensor problemClear the paper jam
5AThe printer does not work due to a paper jam or some sensor problemClear the paper jam
5BThe printer does not work due to a paper jam or some sensor problemClear the paper jam
5CThe printer does not work due to a paper jam or some sensor problemClear the paper jam
5DThe printer does not work due to a paper jam or some sensor problemClear the paper jam
5EThe printer does not work due to a paper jam or some sensor problemClear the paper jam
6CThe printer does not work due to a paper jam or some sensor problemClear the paper jam
6FThe printer does not work due to a paper jam or some sensor problemClear the paper jam
70The printer does not work due to a paper jam or some sensor problemClear the paper jam
71The printer does not work due to a paper jam or some sensor problemClear the paper jam
72The printer does not work due to a paper jam or some sensor problemClear the paper jam
73The printer does not work due to a paper jam or some sensor problemClear the paper jam
7AThe printer does not work due to a paper jam or some sensor problemClear the paper jam
7DThe printer does not work due to a paper jam or some sensor problemClear the paper jam
8FThere is a problem on the paper feed motor.Power the machine off and back on
A5There is a problem on the scannerPlease contact Brother Customer Service
A6There is a problem on the scannerPlease contact Brother Customer Service
A7There is a problem on the scannerPlease contact Brother Customer Service
A8There is a problem on the scannerPlease contact Brother Customer Service
AFThere is a problem on the scannerPlease contact Brother Customer Service
E0There is a problem on the modemPlease contact Brother Customer Service
E2There is a problem on the main PCBPlease contact Brother Customer Service